Shipping policy

Shipping Policy

Thank you for shopping at azzaclub. We work directly with trusted fulfillment centers to deliver your products safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

  • All orders are sent to our fulfillment centers for verification, quality checks, packaging, and dispatch.

  • Standard processing time takes 1 to 3 business days (Monday – Friday, excluding weekends and holidays).

  • Orders placed during peak seasons (such as holidays or major sales) may experience an additional 1–2 days of processing time.

Estimated Shipping Times

Once your order has been processed and handed over to the carrier, estimated delivery windows depend on product warehouse origin and destination:

Destination / Fulfillment Origin Estimated Transit Time Typical Carriers
US Domestic (US Warehouse Items) 3 – 7 business days USPS, UPS, FedEx
US Domestic (International Warehouse Items) 7 – 15 business days Yanwen / 4PX Handed to USPS
International (Canada, UK, Australia, EU) 10 – 18 business days Local National Post (e.g., Canada Post, Royal Mail)
Rest of the World 12 – 20 business days Local Postal Carriers
Note: Delivery times are estimates and start from the date of dispatch, not the date of order placement.

Order Tracking

  • Once your package ships, you will automatically receive a Shipping Confirmation Email containing your tracking number and tracking link.

  • Tracking details may take 24 to 48 hours to update after the tracking number is initially generated.
Multiple Shipments & Split Deliveries

To get your items to you as quickly as possible, items in the same order may be fulfilled from different supplier hubs. If you ordered multiple products:

  • Items may arrive in separate packages.

  • You will receive individual tracking numbers for each separate parcel.

Customs, Duties, and Taxes

  • azzaclub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer.

Incorrect Shipping Address & Delivery Issues

  • Address Errors: Please double-check your shipping details at checkout. If you need to make a correction, contact us within 12 hours of placing your order. Once an order is processed by fulfillment, we cannot alter shipping addresses.

  • Lost or Delayed Packages: If your package has exceeded the estimated delivery window by more than 7 business days, please contact our support team so we can investigate with the carrier.

Contact Us

For questions about your shipment, order status, or tracking updates, reach out to:

  • Email: azzaclubia@gmail.com

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time